IICRC OCT live stream powered by HydraMaster presented by Shawn Bisaillon

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Odor Control Technician Certification: The Science of Professional Remediation Profits

In the world of restoration, there are “cleaners” who mask smells with cheap perfumes, and then there are Odor Control Technicians—molecular warriors who understand that an odor isn’t just a nuisance; it’s a volatile organic compound (VOC) lingering on the edge of a surface, waiting to be deconstructed.

At CleanKnowledge, we don’t believe in “spray and pray.” We believe in the physics of neutralization. Led by industry guru Shawn Bisaillon, our IICRC Odor Control Technician Certification Live Stream course (OCT) is designed to transform your mindset from a technician who sprays chemicals to a scientist who deodorizes. If you are ready to stop guessing and start dominating the most challenging environments in the cleaning and restoration industry, you’ve found the right odor control technician classes.

Systems of Decontamination: Beyond the Obvious

Graphic showing concept of strong bad odor contamination and need for professional odor removal training

Shift from a $300 ‘cleaner’ to a $1,200 Odor Specialist.

  • The Molecular Theory of Odors: Before you touch a chemical, you must understand the enemy. We break down the “Science of Stink”—the physics and biology of how volatile organic compounds (VOCs) behave. Through Odor Control Technician certification, you’ll learn to remove odors professionally. This includes how to build a repeatable system that protects your crew and your bottom line by understanding the atmospheric conditions that allow odors to thrive or vanish.
  • Precision Source Mapping via Contamination Charts: You won’t just be “identifying” a smell; you’ll be performing a forensic investigation. We teach you how to use Contamination Charts to map the microscopic “ground zero” of an odor. This ensures you aren’t just treating the air, but neutralizing the physical source at the molecular level.
  • The Intensity Matrix: Managing Light, Moderate, and Heavy Situations: Stop the hack guesswork. This is much more than just a mold odor removal class. Using Scale Charts, you will learn to calculate the exact volume of air and surface area requiring treatment. This allows you to calibrate your response to the severity of the odor situation—ensuring you never under-charge for heavy structural saturations or over-apply chemicals on light jobs.
  • Multi-Layered Smoke Remediation Systems: Effective professional odor removal training, (especially for smoke) emphasizes the importance of more than a single pass. We dive into multi-layered deodorization techniques, creating a sophisticated, foolproof system. By layering different neutralization methods, you ensure that the complex carbon chains found in fire and tobacco smoke are permanently dismantled.
  • The “Ironclad Guarantee” Pet Odor Protocol: Pet urine is a biological hazard that requires a deep-source Odor Control Technician certification solution. We teach you the CleanKnowledge sub-surface decontamination method that allows you to offer a 100% guarantee. By implementing repeatable systems for extraction and neutralization, you turn a “tricky” job into a high-profit signature service.
  • Profitable Estimation Confidence: Estimating is a science, not a hunch. We show you how to use your technical data—like Scale Charts and chemical yield—to create Profitable Estimates. Learn how to protect your margins by accounting for the administrative costs of specialized labor and the physical equipment run-times required for total neutralization.
  • Biohazard Labeling & Exposure Control Plans: Remediation safety is a trade secret that protects your reputation and your liability. We cover the vital necessity of Biohazard Labeling and the legalities of handling Category 2 and 3 water or trauma-related odors. You will leave knowing how to implement an Exposure Control Plan that keeps your technicians safe and your business compliant.
  • Strategic Sales, Marketing, and Unrevealed Trade Secrets: How do you sell the invisible? We reveal the psychological marketing strategies used to position yourself as a Odor Control Technician certification specialist. Plus, Shawn Bisaillon shares “Field Secrets” from thirty years in the trenches— giving you the ultimate competitive edge in your market.

This online Odor Control course has been approved for (7) IICRC CECs.

odor control technician classes demonstrate safe deodorization
Instructor Shawn Bisaillon demonstrating equipment during an IICRC OCT live stream course
Shawn's online odor control course studio

The HydraMaster Advantage: Your Molecular Arsenal

A scientist is only as good as their equipment. CleanKnowledge powered by HydraMaster gives you access to the most advanced chemical and mechanical engineering in the restoration space.

We feature the Evolution Flood Extraction Wand, a marvel of fluid dynamics designed for deep-source remediation. When dealing with sub-surface contaminants like pet urine, standard wands leave behind the very molecules that cause lingering odors. The Evolution Wand ensures that if the moisture is there, it’s gone.

On the chemical side, we introduce you to the heavy hitters:

  • BotaniPhase: Our premier botanical decontamination solution. It provides a massive “kill” without the toxic footprint, making it perfect for sensitive environments.
  • ODORSLAYER: This isn’t a deodorizer; it’s a molecular executioner. It seeks out organic odor molecules and dismantles them on contact.
BotaniPhase Botanical Decontamination Deodorizer product
HydraMaster OdorSlayer All-in-One Pet Urine Odor and Stain Eliminator chemical

The Live Stream Experience: Location Freedom, Real-Time Interaction

Effective Online IICRC classes demonstrating usage of extraction wand

Why wait for local odor control technician classes or spend thousands on airfare and hotels? The IICRC OCT Live Stream brings IICRC instructor Shawn Bisaillon directly into your office or living room. This isn’t a stale, pre-recorded webinar. It is a high-energy, interactive online Odor Control course.

  • Zero Travel Costs: Keep your technicians in the field and your money in the bank.
  • Real-Time Q&A: Have a specific “mystery smell” on a current job? Ask Shawn during the live session.
  • Interactive Participation: Use the Live ZOOM meeting to engage with peers across the country, sharing insights and field-tested strategies.
  • Same Certification: You receive the exact same IICRC credits and professional odor removal training as an in-person class, without the logistical headache.

IICRC OCT Live Stream Class Schedule

All Times Mountain (Denver)

DAY 1

7:45 am – Check-In

8:30am – Class begins

4:00pm – Class Ends

Meet Your Instructor Shawn Bisaillon

Odor Removal IICRC Expert Shawn Bisaillon using upholstery extractor tool

Shawn Bisaillon has been teaching professionally for over 20 years. He holds credentials as an Approved IICRC Instructor, IICRC Master Textile cleaner, and Master Restorer.

He apprenticed about cleaning and restoring oriental rugs starting at age 18. After working with the family cleaning business for several years, he moved on to work with equipment and chemical manufacturers and eventually as an industry expert began offering professional odor removal training classes. 

FAQ – Odor Control Technician certification

What are the prerequisites for the Odor Control Technician classes?

While there are no mandatory prerequisites to sit for the class, we highly recommend having a basic understanding of carpet cleaning or water restoration. This course pairs exceptionally well with the IICRC CCT (Carpet Cleaning Technician) or WRT (Water Restoration Technician) certifications.

How does this certification actually increase my ticket prices?

When you are “just a cleaner,” you charge by the room or square foot. As a Certified Odor Control Technician, you charge for remediation. This includes equipment rental fees (Ozone/Hydroxyl), specialized chemical applications (ODORSLAYER), and specialized labor. A $300 cleaning job can easily turn into a $1,200 odor remediation project with the right training.

Is the OCT certification required for trauma or biohazard work?

While not a standalone “Biohazard License,” the OCT is a fundamental building block for Master Fire and Smoke Restorer designations. It provides the legal and scientific foundation for handling Category 3 (black water) and biological odors, which are common in trauma and forensic restoration.

What is the difference between Odor Control (OCT) and Fire & Smoke Restoration (FSRT)?

FSRT focuses on the structural cleaning and salvage of fire-damaged items. OCT is the “deep dive” into the molecular science of odors from all sources—including biological, chemical, and protein-based. Most successful restoration companies carry both to ensure they can handle any environment.

How soon can I start charging for “Odor Specialty” services after the class?

Immediately. The “Business of Odor” segment of our class provides you with the estimation framework and sales language you need to start bidding on specialized odor projects the very next day. Many students pay for the cost of the course with their first specialty project.

FAQ – IICRC OCT Live Stream Logistics

What are the technical requirements to attend the live stream?

All you need is a stable internet connection and a device with a camera and microphone (computer is preferred over mobile devices). We use ZOOM video conferences platform that doesn’t require complex installations.

How does the IICRC exam work for an online odor control course?

We recommend you register for the exam right after you purchase the Live Stream course admission. Upon completion of the IICRC OCT live stream course, you will be prepared to take the IICRC’s official online proctored exam. You can take the exam from your own computer at a scheduled time that works for you. More information below.

How do I receive my certificate and credits?

Once you pass the exam, the IICRC will process your results and issue your digital certification. CleanKnowledge will also provide a certificate with continuing education credits to document your training for your company records.

Is there an opportunity for one-on-one interaction with Shawn?

Absolutely! The live stream format includes dedicated Q&A blocks where Shawn answers specific questions from the “audience.” We keep our class sizes managed to ensure that every student has the opportunity to engage and clarify complex concepts.

How does a Live Stream class handle “hands-on” equipment demonstrations?

Shawn uses multi-angle high-definition cameras to demonstrate equipment like extractors and thermal foggers in real-time. You’ll see exactly how the “cone of fog” should look and how to calibrate your machines for maximum efficiency.

Can I have multiple employees watch the Live Stream from one computer?

The class admission is applicable to only one seat in the class. In addition, to earn IICRC credits and sit for the exam, each individual must be registered and logged in on their own device. This ensures the IICRC’s attendance requirements are met and each person receives the best training.

What happens if I lose my internet connection during the Live Stream?

Don’t panic! Our technical team monitors the feed constantly. If you drop out, simply log back in. We also provide “catch-up” resources and support to ensure you don’t miss any critical exam-prep material.

What is the “45-Day Rule” for the IICRC exam?

Per IICRC policy, you have 45 days from the final day of class to complete your online proctored exam. We highly recommend taking it within the first 7 days while Shawn’s “CleanKnowledge” hacks are still fresh in your mind!

What students say…

“I felt very confident and the end result was great”

by Bill Grover

Just completed a large odor job. A raccoon infestation lots of urine damage, etc. prior to your class I would have never taken it. Today I felt very confident and the end result was great.

John Alston OCT testimonial

“Very entertaining and educational”

by John Alston

Taking Shawn’s Zoom class was awesome! He kept me engaged even after working the night before, and I was very tired. But the pace, and teaching flow is what made it possible for me to hang on! I give him seven stars with five being the highest … very entertaining and educational!!!

IICRC OCT Certification

To earn certification, students must pass the IICRC OCT certification exam, which is available for an additional fee paid directly to the IICRC.

Students must visit www.iicrc.org to register online and submit the exam fee prior to or on the first day of class.

Please keep a copy of your payment confirmation or have the means to log in at the end of the scheduled class to report to the instructor once exam registration is complete. You will need to provide proof of registration to complete the exam on the last day of training. Please contact the IICRC with any questions regarding this process

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Upcoming OCT Events

Event Phone: 3035485946


This one-day seminar will teach you how to salvage and restore property damaged by a variety of odors, including smoke, water, pet problems, cigarette smoke, cooking, skunk, dead animal and bacteria. You will be given techniques that will allow you to help your customer without causing them any embarrassment. You will learn the principles of Read more